Car Hire Terms and Conditions
Car Hire Terms Agreement
Self drive cars are hired subject to the company’s standard form of agreement not withstanding the above conditions. The company however reserves the right to deny a hirer at anytime without assigning any reason.
Driver’s License
The hirer and/or authorized driver must have held a full and valid driving license for a minimum of 2 years up to and including the time of hire. The license must bear no current endorsements during the last two years. A driving license from the country of residence or an International Driver’s Permit is generally acceptable, provided it meets the above terms.
Drivers Age
In order to hire a car from us, you must be between 23 and 65 years old. The hirer and/or authorized driver must also be in possession of a proper document of identification other than a valid driver’s license. You must be a holder of a valid international driver’s permit for the past 3 years and have no endorsements. Under special circumstances and a separate contract we may allow a person outside these age limits to hire our cars.
Car Rental Requirements
We require a copy of your passport, driving license, full contact details and a full advance payment for the period of hire before or on collection of vehicle. We may require or waive the insurance excess cash deposit. If you have any special requirements or you feel you need a custom contract, please contact us.
Terms of Duration
If you are hiring the car on self-drive, the minimum rental period is three days. Any rental that is below 3 days must be accompanied by a driver.
Insurance & Security
A compulsory daily insurance charge is payable by the hirer. All our vehicles are insured but in all cases, the hirer is responsible for repairs arising from damage caused by carelessness.
The vehicles MUST be locked when unattended. The vehicle must not be parked in a public area for long periods. The hirer is responsible for the security of the vehicle.
Theft Protection Insurance
The Hirer’s liability for theft of the vehicle is automatically covered subject to the terms and conditions of the car hire contract. When you hire a car from us you will not need to pay for the car if the car is stolen. Your liability is limited to the insurance excess surcharge which in most cases is 10% of the value of the car. For complete peace of mind you can purchase a non-refundable excess insurance when hiring a car.
Collision Damage Waiver
The Hirer’s liability for damage to the vehicle is automatically covered subject to the terms and conditions of the car hire contract. Damage to tyres, windscreen and underneath the vehicle is not covered. We agree to waive the costs of damage to the rental vehicle if it is involved in a collision. However you will be liable for the first part of any claim not exceeding 10% of the cost of the car. For claims that exceed 10% of the value of the car, your liability is limited to the applicable insurance excess surcharge. Please note that CDW does not cover damage to the tyres, wheels, undercarriage, roof and windscreen of the car.
Excess Liability Waiver
Excess waiver is available for certain vehicles. When hiring a car from us we request that you either choose to accept the liability of paying excess in the event of eventual loss or damage to the car alternatively you can purchase excess insurance with your car rental. This insurance cover protects the hirer/driver from having to pay any excess fees brought about by damage and /or loss to the vehicle. In order to satisfy insurance regulations that guide the car hire business in Kenya, we charge a very reasonable excess deposit. This deposit is 100% refundable when you return the car in good condition as indicated in the car hire contract. If you are wary about paying an Excess Deposit please talk to us.
Chauffeur Services
Chauffeur services will be charged at US$25 per day inclusive of meals within Kenya and USD 35.00 per day outside Kenya. between 06:00 hrs to 19:00hrs. This includes meals. Overtime charges are applicable at US$ 10 for the next 5 hours until midnight. All other locations in Kenya are charged at US $ 28 per day inclusive of meals and accommodation, between 06:00 hrs to 19:00hrs. Overtime charges for these locations are US$ 8 for the next 5 hours until midnight.
Cross Border Rental
Cars can only be taken into Tanzania & Uganda. This is upon request and must be mentioned when making the hire reservation. There will be an additional charge of USD 150.00, to cost for PTA (COMESA) cover for Third Party. Plus Extra Collision Damage insurance (CDI) for the particular number of days the vehicle is in the foreign country of USD 25.00 per day. Rates are exclusive of Local Tax (V.A.T.)
Terms of Payment
A deposit of 25% can be made by (TT) Telegraphic Transfer direct to our accounts or charge cards i.e.Visa and Mastercard at a bank surcharge of 5%. The balance is payable while picking up the car.
A Deposit of Ksh 100,000 will be required in cash or by charge cards i.e.Visa and Mastercard for car hire and a deposit of Ksh.150,000 for those who prefer vehicles with roof tent &camping equipments This amount is refundable upon completion of the car hire. All government taxes will be applied in all payments of the said services.
Cancellation
Upon confirmation, a deposit of not less than 25% will be required to have the vehicle fully reserved for your hire. there will be NO refund for any cancellations once the vehicle is reserved.
BE SURE TO READ CAREFULLY AND UNDERSTAND OUR TERMS & CONDITIONS BEFORE SIGNING THE CONTRACT.
